Be cautious when buying on the exchange or using a certified person to assist you. Anytime government comes up with a plan it is ripe for fraud and corruption. Most of it is never caught and the victims are always the very people it was intended to help.
Many agencies are hiring numerous new agents to take advantage of signing up the millions of new health insurance seekers. Many of the newly licensed agents and navigators have no experience with health insurance and the pitfalls of buying it.
There are also numerous new insurance carriers falling under the ACO (Accountable Care Organization) tag which is just a new name for an HMO. These new carriers have no track record on patient care or paying claims. You should proceed with great caution when dealing with them.
Finally, consumers should know that most of the new ACO’s do not license agents to sell their plans. This means the consumer is on their own when dealing with the company and claims. Having an experienced agent as an advocate gives them a major advantage when dealing with claim issues.