COMPLAINT RATIOS NATIONALLY AND FOR WASHINGTON

Per $ 1 million in premiums paid

1(one) is set as the median level or average of all companies

Below 1.00 means the company is better than average.

Above 1.00 means the company is worse than average.

*2005 NAIC Ratios

**2006 NAIC Ratios

*2006 State Ratios

**2007 NAIC Ratios

Health Insurance

Group & Indivi.

Group & Indivi.

Group & Indiv.

Group & Indivi.

Aetna

1.01

0.94

1.31

n/a

AMS (United Healthcare Grp.)

0.90

0.90 

n/a

1.39

Assurant (Time)

2.14

2.58

n/a

1.90

Blue Cross Blue Shield

0.01

0.01

n/a

n/a

Celtic

1.75

1.15

n/a

4.65

Golden Rule

0.64

0.61

n/a

0.90

Group Health Cooperative

n/a

n/a

0.36

n/a

John Alden

2.19

1.80

n/a

1.16

Kaiser Foundation

n/a

n/a

0.29

n/a

Lifewise Health Plan of Washington

n/a

n/a

5.1

n/a

MEGA Life (NASE)

2.64

2.06

n/a

2.72

Midwest Security

1.96

2.20

n/a

1.79

Molina

n/a

n/a

0.02

n/a

Nationwide Life & Health

0.87

1.20

n/a

1.60

Premera Blue Cross

n/a

n/a

1.59

n/a

Principal Financial

 0.62 

 0.67

n/a

0.94

Trustmark/Starmark/Multi-Ben

3.62

 3.04

n/a

2.86

United Healthcare

0.90

0.90

n/a

 1.39

Washington HMO's

accreditation

Group Health Cooperative

excellent

Kaiser Foundation

excellent

PacifiCare of Washington

excellent

Moline Healthcare

excellent

*Source-State of Washington Office of the Insurance Commissioner- (800) 562-6900

**Source - NAIC or National Association of Insurance Commissioners