COMPLAINT RATIOS NATIONALLY AND FOR UTAH

Per $ 1 million in premiums paid

1(one) is set as the median level or average of all companies

Below 1.00 means the company is better than average.

Above 1.00 means the company is worse than average.

*2005 NAIC Ratios

**2006 NAIC Ratios

*2006 State Complaint Ratio

**2007 NAIC Ratios

Health Insurance

Group & Indivi.

Group & Indivi.

Group & Indiv.

Group & Indivi.

Aetna

1.01

0.94

0.03

n/a

Altius Health Plans, Inc.

n/a

n/a

0.03

n/a

AMS (United Healthcare Grp.)

0.90

0.90 

0.18

1.39

Assurant (Time)

2.14

2.58

1.31

1.90

Blue Cross Blue Shield

0.01

0.01

n/a

n/a

Celtic

1.75

1.15

n/a

4.65

Golden Rule

0.64

0.61

n/a

0.90

Humana Dental

0.96

1.47

0.01

1.66

John Alden

2.19

1.80

n/a

1.16

MEGA Life (NASE)

2.64

2.06

0.51

2.72

Metropolitan Life Insurance Co

n/a

n/a

0.14

n/a

Midwest Security

1.96

2.20

n/a

1.79

Nationwide Life & Health

0.87

1.20

n/a

1.60

Principal Financial

 0.62 

 0.67

n/a

0.94

Trustmark/Starmark/Multi-Ben

3.62

 3.04

n/a

2.86

United Healthcare

0.90

0.90

0.05

 1.39

Utah HMO's

accreditation

SelectHealth, Inc.

excellent

United Healthcare of Utah

commendable

Molina Healthcare of Utah

excellent

*Source-State of Utah Insurance Department- 801-538-3800

**Source - NAIC or National Association of Insurance Commissioners